Office and Prepress Change Cycle - The programme
The programme takes place in three phases, with a total commitment of only five days of your team's time. Three big exercises occur. First to envisage the ideal 'future state' process - designing from scratch. Then drawing up current practice with all its complexities. Last designing a phased implementation timetable to bridge the gap realistically and with confidence.
Office and Prepress Change Cycle provided us with an understandable, easy to implement method of formalizing and simplifying our information flow process. John Moore, Customer Service Manager, Boxpak
The course is very much a hands-on experience, with the team highlighting problems areas, setting objectives and putting their new skills into practice during a three-day workshop.
During this time the ViP engineer guides the proceedings, through the use of visual aids, introducing Best Practice theory and familiarizing the delegates with the essential tools and techniques which help them to not only establish baseline measurements, tangible objectives and realistic timescales for change, but will be essential for creating a culture of continuous improvement once he has left.
Office and Prepress Change Cycle - Long-term benefits
It's good for our customers to see we are serious about improvement. George Thomas, Oxford University Press
Printers who have realised that their operations can benefit from a focus on customer service, and have successfully completed the course, have benefited not only from efficiency improvements, but have found that it has helped each team member to understand the value of their role within the company.
The coaching is done is such a way that breeds enthusiasm for the process, demonstrating that improving working practices is not just the responsibility of senior management and empowering them to seek to continuously improve their working processes, procedures and environment.
Through teaching your team repeatable new skills, they will be able to pass on their knowledge and competencies to other areas within the company, and further impact on your business's bottom line profit.